Job Details
- Location: 1417 A Henderson Hwy Unit A, Winnipeg, MB, R2G 1N3
- Employer: River East Pharmacy
- Workplace Information: On-site
- Salary: $25.10 hourly, 30 to 40 hours per week
- Terms of Employment: Permanent, full-time
- Job Start Date: As soon as possible
- Vacancies: 2
Overview
- Languages: English
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- Workplace Setting: On-site; the work must be completed at the physical location, with no option for remote work.
As a Receptionist at River East Pharmacy, you will be the face of the company, often being the first point of contact for customers and visitors.
The receptionist provides essential administrative support and ensures smooth operations. The ability to communicate clearly and professionally, handle multiple tasks, and maintain an organized and welcoming environment is crucial for success in this role.
Key Responsibilities
A receptionist has a variety of responsibilities, ranging from administrative tasks to customer service duties. As a Receptionist at River East Pharmacy, you will be expected to perform the following:
- Greet and Welcome Guests: Greet people as they enter the pharmacy and direct them to the appropriate contacts or service areas. You will be the first point of contact for customers, so a welcoming demeanor is essential.
- Provide Basic Information: Answer inquiries and provide basic information to clients and the public about pharmacy services, hours of operation, and products.
- Record and Relay Information: Record messages accurately and ensure that information is passed on to the right team members.
- Schedule Appointments: Schedule and confirm appointments, ensuring accurate communication with customers and internal staff.
- Receive Payments: Process payments for services or products, handle cash, and credit card transactions, and issue receipts.
- Perform Clerical Duties: Assist with filing, sorting, and distributing mail as well as other clerical tasks that support the smooth running of the pharmacy’s administrative functions.
- Monitor Communication Channels: Handle incoming phone calls and monitor mobile radios or telephone systems to ensure timely responses to customer inquiries.
- Data Entry: Input customer and inventory data into the system to maintain accurate records.
- Bookkeeping: Perform basic bookkeeping tasks such as recording transactions and managing receipts and payments.
Qualifications
To be successful as a Receptionist, you need to meet certain qualifications and possess relevant skills:
- Education:
- A secondary (high) school graduation certificate is required.
- Experience:
- 1 year to less than 2 years of experience in a similar role is required.
- Skills:
- Strong interpersonal skills to interact with customers and staff professionally and pleasantly.
- Excellent oral communication skills to handle phone calls and in-person conversations effectively.
- Good written communication abilities to record messages and relay information accurately.
- Organizational skills to manage multiple tasks and keep the reception area tidy.
- Time management to handle a busy reception area and manage appointments effectively.
- Basic computer literacy for data entry and using office management software.
- Attention to detail, especially when handling payments, scheduling, and relaying information.
- Physical Requirements:
- Ability to sit for long periods, as the job primarily involves desk work.
- Capability to perform repetitive tasks such as answering phone calls, typing, and filing.
- Certifications:
- While specific certifications are not mandatory for this position, proficiency in office management software or customer service training can be advantageous.
Work Conditions and Physical Capabilities
The receptionist role at River East Pharmacy involves working in a fast-paced and dynamic environment. You will need to be able to:
- Handle a fast-paced environment, especially during busy times when many customers may need assistance at once.
- Work under pressure, such as managing several tasks simultaneously or dealing with impatient customers.
- Manage repetitive tasks such as answering phones, greeting customers, and handling payments, while ensuring accuracy and consistency.
- Sit for extended periods, as the role is mostly desk-based.
- Pay close attention to detail, particularly when handling payment transactions and entering data into the system.
Additional Information
This position offers a unique opportunity to work in a customer-facing role within the healthcare industry. As the first point of contact for River East Pharmacy, the receptionist must project professionalism, efficiency, and friendliness at all times.
Personal Suitability
The ideal candidate for the Receptionist position at River East Pharmacy should demonstrate the following qualities:
- Customer Focus: Prioritize customer satisfaction and ensure that each client receives prompt and courteous service.
- Flexibility: Be adaptable to the needs of the business and able to manage changes in your schedule or tasks.
- Reliability: Display dependability by showing up on time and completing tasks as required.
- Team Player: Be willing to collaborate with other staff members and contribute to a positive working environment.
- Hardworking: Show dedication to the role by maintaining a high level of productivity and attention to detail.
- Positive Attitude: Approach each day with a friendly and positive demeanor, contributing to a welcoming atmosphere for customers and co-workers.
- Problem-Solving Skills: Be able to handle unexpected challenges or difficult customer situations calmly and effectively.
Who Can Apply to This Job?
Only apply to this job if:
- You are a Canadian citizen, a permanent resident, or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, please do not apply. The employer will not respond to applications that do not meet these criteria.
How to Apply
By email
hr.rivereast@gmail.com
Advertised Until
2024-11-08.
